Willtek bolsters small and medium-size mobile phone repair shops with affordable test instrument

Ismaning (Germany) and Cheadle Hulme (UK), 7th October 2008 – Willtek Communications today introduced the new 2201 ProLock, a small communication test set for GSM and WCDMA terminals. ProLock is designed for retailers and repair shops to check returned phones und carry out small repairs. The first units are already shipping to customers.

2201 ProLock is an important part of a system for the testing of GSM and UMTS phones and data cards. The instrument, along with an antenna coupler, a shielding chamber and special software for easy operation, make up a complete test solution as stipulated by handset manufacturers for accepting warranty claims. A few leading phone vendors have already approved ProLock for handset warranty services.

Product manager Matthias Schuster is responsible for the introduction of Willtek’s ProLock: “The 2201 ProLock is the successor of the successful series 4100 and 4200 instruments from Willtek that are deployed in so many small and medium-size repair shops. The handy tester marks a new generation that is required for today’s wireless terminals, most of which are WCDMA-enabled”.

In recent years, repair centres have consolidated regionally. As a consequence, customers are waiting longer for a check and repair of their mobile phones. Also, mobile phones needing smaller repairs and those with no trouble found have become more expensive to service due to the required logistics. With the ProLock, retailers and repair shops can locally check the end user complaint, repair if possible and claim warranty expenses with the manufacturer. Customers will know immediately if their phones are defective.

Large service centres are now using WCDMA-enabled test equipment. Smaller repair shops, however, are limited to GSM technology because there was no affordable test set available until now. With the introduction of Willtek’s ProLock, these repair shops will be able to handle warranty claims for UMTS phones as well.

About Willtek and Wireless Telecom Group

Wireless Telecom Group designs and manufactures radio frequency (RF) and microwave products for wireless and advanced communications industries and markets its products and services worldwide under the Boonton, Microlab, Noisecom and Willtek brands. Its complementary suite of high performance instruments and components includes peak power meters, signal analyzers, power splitters, combiners, diplexers, noise modules, precision noise generators and mobile phone testing solutions. The company serves both commercial and government markets with workflow-oriented solutions.

Under the Willtek brand, Wireless Telecom Group provides test and measurement solutions to the wireless industry – including service providers and manufacturers of mobile terminal equipment for cellular and PMR networks. Willtek delivers handheld spectrum analyzers and terminal test solutions across the world; its mobile test solutions are approved by leading mobile manufacturers. Handheld spectrum analyzers from Willtek are used in antenna and satellite maintenance, radiation measurements, and general repair.

Wireless Telecom Group is headquartered in the United States of America, in the New York City metropolitan area, and maintains a global network of Sales and Service offices for excellent, local product service and support.

Wireless Telecom Group’s website address is www.wirelesstelecomgroup.com.
Visit Willtek’s website for more information: www.willtek.com

Customer  contact

Willtek Communications GmbH
Sales
Tel: +49 89 99641 132
Fax: +49 89 99641 440
E-Mail: info@willtek.com

Press  contact

Achim Grolman
Willtek Communications GmbH
Tel: +49 89 99641 200
Fax: +49 89 99641 440
E-Mail: agrolman@wtcom.com